Frequently Asked Questions

What is the minimum amount per deposit??

We want to maximize profit on every penny you put in , so the minimum deposit amount is $1000, depending on the account currency. You can open transactions on the platform starting at just $500 or €500.

How long does it take to withdraw funds?

We aim to process all withdrawal requests within 3 business days. Please keep in mind that the payment service provider may require more time to complete the process depending on the payment method.

What are the minimum and maximum withdrawal amounts?

We have no restrictions as to the minimum withdrawal amount — starting from $2, you can withdraw your funds. The maximum allowable withdrawal amount is $1,000,000.

How much can I withdraw per day? Is there a limit?

You can withdraw up to $1,000,000 per day. The number of withdrawal requests is unlimited. The withdrawal request must not exceed the amount available on your account.

I forgot my password. What should I do?

When you sign in to the site, you can click the "Forgot your password?" link and enter the email address you used for registration. You will get an email message with a link for setting a new password.

What is volatility?

To put it simply, volatility is how much a price changes. With low volatility, changes are insignificant on the chart and the asset might expire at the same level where you opened a position.

But when the chart shows high volatility, the asset's level fluctuates quickly. It's better not to trade when prices are highly volatile for inexperienced traders who don't understand why the price is fluctuating.

Do I need to provide any documents to make a withdrawal?

Yes. You need to verify your identity in order to withdraw funds. Account verification is necessary in order to prevent fraudulent financial transactions on the account.

How do I withdraw money?

To withdraw your money, go to Withdraw Funds. Choose a method, enter the amount and other information, and click "Withdraw Funds". Your request will be handled within 3 days.